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If you get the same problem with other TV shows or movies, skip these steps. If other TV shows or movies play normally, you can tell us about the problem. Using a web browser, go to Viewing Activity in your account. In the list, find the TV show or movie with the issue and click Report a Problem. Follow the instructions, then click Report Problem. 1 day ago · For some Vizio TV models, these options are displayed under “Settings. Problems with your router or Internet connection, your TV’s WiFi chip, or issues with the various connections between your devices and router; these are all troubleshooting hurdles. Select “Settings” if “TV” or “Tuner” are not available options. By Jestine Yong on November 16, 2015. The complaint of this Singer Skyworth 32″ LED TV was no display but when I used a torch light to shine at the screen I could see dim display picture. This means the actual fault was dim display and not no display. The cause of this problem was the LED backlight circuit not functioning-see the photo below:.